Nordstrom Reviews
Nordstrom has an overall rating of 4.9 based on 44 reviews. Customer feedback on Nordstrom is mixed: Nordstrom reviewers highlight positive aspects like wide selection of brands, excellent customer service, easy return process, user-friendly website, which strongly appeal to fashion-conscious shoppers, individuals seeking quality products, customers valuing customer service. However, Nordstrom is often criticized for its higher price points, occasional stock issues, shipping delays, limited international shipping options.
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All Nordstrom Reviews (44)
RogerTucker
May 23, 2026
"Pretty straightforward rewards, right?"
I earned points from my online orders and was able to use the notes without any hassle. No weird catch or confusing extra steps, which feels rare these days. That’s how it should work, right?
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Steve-tsosie
May 23, 2026
"Good Value and Easy Returns"
I’ve ordered from Nordstrom.com a handful of times, and overall it’s been a good experience for me. The prices feel fair, especially when they’re running sales. Some items can definitely still be on the expensive side, but most of the time the quality makes it feel worth it. Shipping has always gone smoothly for me, and I really appreciate how easy the returns are. It makes shopping less stressful when I know I’m not stuck with something if it doesn’t fit right.
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james.Christensen
May 20, 2026
"Great Deal and Smooth Shopping"
I grabbed these shoes on discount, who doesn’t love a good deal? Checkout was super easy, and the shipping came fast too. What more can you really ask for?
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SEARS
May 18, 2026
"Found My Size When No One Else Had It"
I had been checking around for a pair of shoes, and Nordstrom was the only place that still had my size available. The website made it really easy to see what was in stock, and checkout was quick and straightforward. My order went through without any issues and, thankfully, didn’t get cancelled later, which is always an annoying but totally avoidable hassle. Overall, I was really happy with the experience.
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Jasmine_sharp03
April 30, 2026
"Pretty happy with my order"
I ordered a jacket and a pair of shoes from Nordstrom, and they both showed up looking pretty much like the pictures, which somehow always makes me trust the whole thing more. The jacket feels thick and well made, not like that cheap flimsy stuff, and the shoes fit nicely too. The prices aren’t exactly low, but since everything felt good quality, I guess that makes it worth it in my head. I’d probably order again.
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charles_Fraser03
April 04, 2026
"They Fixed It Quickly"
My order had an issue that probably shouldn’t have happened in the first place, but customer service handled it fast once I reached out. I appreciated that they got it sorted without making it a bigger hassle.
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Richard.thomas
April 03, 2026
"Refund was surprisingly quick"
I returned a pair of shoes last week and, i was kind of expecting to have to chase them for the refund. But it showed up in a couple of days with no hassle. I’m still a little suspicious it went that smoothly, but I can’t really complain...
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rebeccafranklin4927
March 31, 2026
"Really Fast Shipping"
Shipping was super quick, which was a nice surprise. My sister even commented on how fast it showed up. Thanks!
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hello_jeff186
March 29, 2026
"Umm, I got exactly what I…"
Umm, I got exactly what I ordered. The size was right, the color was right, and everything showed up just as expected
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Doris_warner92
March 28, 2026
"Easy order, no complaints"
I ordered a jacket and it showed up right when they said it would, which honestly, oh, and the tracking was super easy to follow too, made the whole thing stress-free. No issues at all, I’m happy with it.
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terry1994
March 23, 2026
"Easy to shop around on Nordstrom"
I usually use nordstrom on my laptop and it’s easy to get around. The filters are actually useful, especailly when I’m looking for certain sizes or colors, and the pages don’t feel super slow to me. Checkout was simple too, and I really like that my bag stays saved if I come back later. I also had no trouble finding my order info after I bought something
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salvatore-Bryant
February 26, 2026
"Super easy checkout"
Bought a pair of boots and, umm, the checkout was easy. My cart updated right away, the promo code worked without any hassle, and Apple Pay popped up so I didn’t have to re-enter all my info. The only tiny thing was I had to double check the shipping option because I almost chose the slower one by mistake. Other than that, everything was smooth and my order confirmation showed up in about a minute. 5 stars from me.
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michael_Stevens93
February 22, 2026
"Super Smooth Checkout"
I checked out on nordstrom and the payment went through really fast. I got the email receipt right away, and the charge on my card was exactly right. No weird extra fees or billing issues at all, which I really appreciate. Overall, it was a smooth and easy experience.
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leigh1994
February 13, 2026
"I ordered my usual size and it…"
I ordered my usual size and it fit just right, which was a nice surprise because I was also kind of expecting jeans to be annoying like they usually are. The size chart was accurate and I didn’t notice any weird tight spots, but at the same time I kept checking the fit because I’m used to something being off. Overall, I’m happy with them, even if I’m weirdly still suspicious of how easy it was
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Herbert_jones72
February 11, 2026
"Quick and Easy Fix"
They got back to me really fast and sorted the issue out without any hassle. it was a nice surprise how smooth the whole thing went
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TiffanyEsquivez
January 15, 2026
"I ordered this after looking around for a..."
I ordered this after looking around for a bit one evening, and it showed up exactly like the listing said it would. Nothing surprising or weird about it, which is all I was hoping for. Item matched the description and worked out fine
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cleopatra_Robinson75
January 11, 2026
"Easy pickup, eventually"
I ordered online and picked it up at nordstrom, and overall it was smooth. I did have to stand around at the counter for a few minutes like I was part of the décor, but once someone helped me, it was fine. I’d use it again, hopefully with a little less waiting next time.
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DerekCarson
January 08, 2026
"Easy to Find More Than I Planned For"
I originally went on Nordstrom just to look for shoes, but I ended up saving a few jackets and gift ideas too. From my experience, they have a really solid mix of brands, sizes, and styles, so it doesn’t feel like you’re seeing the same basic options over and over. I also like that they carry nicer pieces along with everyday stuff, which makes browsing feel easy. I usually find a few good options without having to dig around forever
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MichaelManchini_33
December 25, 2025
"Pretty easy return, I think"
I wasn’t totally sure how the return process was going to go, but it ended up being quick. The refund came through faster than I expected too, so overall I’m happy with it
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arthurmontanez0496
November 28, 2025
"I ordered from Nordstrom.com and the box…"
I ordered from Nordstrom.com and the box showed up in really good shape, which I appreciate. It wasn’t smashed up or torn like some packages I’ve gotten before. The tape was still tight, and everything inside was packed nice and neat. My item had tissue around it and enough padding so it didn’t move around much. The packaging were simple, but it did the job well. No complaints from me at all.
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Nordstrom Q&A
Nordstrom𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗖𝗮𝗜𝗜+𝗹 𝟴𝗢𝟱 𝟰𝟭𝗢 𝟱𝗢𝗢𝟯 Nordstrom𝗣𝗵𝗼𝗻𝗲 𝗡𝘂𝗺𝗯𝗲𝗿 𝗖𝗮𝗜𝗜+𝗹 𝟴𝗢𝟱 𝟰𝟭𝗢 𝟱𝗢𝗢𝟯 Nordstrom𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗖𝗮𝗜𝗜+𝗹 𝟴𝗢𝟱 𝟰𝟭𝗢 𝟱𝗢𝗢𝟯 Nordstrom𝗣𝗵𝗼𝗻𝗲 𝗡𝘂𝗺𝗯𝗲𝗿 𝗖𝗮𝗜𝗜+𝗹 𝟴𝗢𝟱 𝟰𝟭𝗢 𝟱𝗢𝗢𝟯
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How dose it feel to be pregnant
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How long does it take for a online cancelled order to be refunded.
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I put an item in my shopping bag and now its showing as unavailable. whats the best way to find out when its available again
NevaehWard
November 29, 2019
“I would call in - they have pretty helpful customer service representatives.”
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Are the uggs real???
FrancesStone
November 07, 2019
“Yes. Absolutely, have purchased 3 pairs of Uggs from them over the years.”
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